Faculty of Economics, Commercial Sciences and Management Sciences
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Item ضغوط العمل وعلاقته بالإحتراق الوظيفي لدى أساتذة جامعة غرداية(جامعة غرداية : كلية العلوم الإقتصادية ، التجارية والعلوم التسيير, 2024-06-10) فريال, بن خيرة; شيماء, أولا عليThis study aimed to shed light on two main and important topics in the field of work and employment: job stress and burnout. It provided a comprehensive and in-depth overview of each topic, highlighting definitions, theories, stages, types, effects, and strategies. The relationship between job stress and burnout was examined from the perspective of the professors at the University of Ghardaia. The study population consisted of a total of 597 professors at the University of Ghardaia, out of which a sample of 100 participants was randomly selected. A total of 110 questionnaires were distributed, with a response rate of 100%. 10 of the questionnaires were eliminated due to lack of responses, representing 10% of the total. A total of 100 valid questionnaires were retrieved and analyzed, representing a 90% response rate. A descriptive approach was employed in the theoretical part of the study, while an analytical approach was used in the applied portion. The study aimed to determine the relationship between the factors constituting job stress and its impact on job burnout among the sample population. The results revealed a statistically significant relationship between the dimensions of job stress and burnout from the perspective of the professors at the University of Ghardaia. These dimensions included nature of work, role conflict, role ambiguity, and role overload. The findings also indicated a statistically significant effect between the dimensions of job stress and burnout. Additionally, statistically significant differences were found in the relationship between job stress and burnout attributed to personal variables such as gender, age, educational level, and years of seniority. In light of these results, the recommendations aimed to address the findings of the study, improve the work environment, and reduce job burnout among the professors at the University of GhardaiaItem أثر الاحتراق الوظيفي على جودة الخدمة الصحية - دراسة حالة مستشفى 18 فيفري بمتليلي ولاية غرداية(جامعة غرداية, 2021-06-22) مارية, بهاز; حنان, بلحاج عيسىتهدف هذه الدراسة لمعرفة أثر الإحتراق الوظيفي على جودة الخدمة الصحية في مستشفى 18 فيفري بمتليلي. اعتمدت الدراسة على المنهج الوصفي التحليلي، وتم توزيع إستبيان على عينة تكونت من 53 موظف يشغلون مناصب مختلفة في المستشفى. بعد تحليل الاستبيان عن طريق برنامج SPSS ثم الوصول إلى جملة من النتائج أهمها: وجود مستوى متوسط من الاحتراق الوظيفي وجودة الخدمة الصحية. كما انه توجد علاقة عكسية بين الاحتراق الوظيفي وجودة الخدمة الصحية في المؤسسة محل الدراسة (كلما زاد الاحتراق الوظيفي تقل جودة الخدمة الصحية)، حيث جاءت أعلى نسبة ارتباط لأبعاد الاحتراق الوظيفي بجودة الخدمة الصحية لبعد الإنجاز الشخصي يليه الاجهاد الإنفعالي ثم عدم الإنسانية، وهذا بنسب متفاوتة . This studying aims at showing the effects of the burnout job on the health service quality in the hospital of 18 February in Metlili. We used the descriptive analytical method then we distributed a questionnaire on a sample of 53 employee working on different jobs in this hospital. After analyzing the results on the program of SPSS, the study concluded that there is an average level of the burning job and the health service quality. There is an inverse relationship between the burnout job and the health service quality in this hospital under study (The greater the burnout, the lower the quality of the health service). The highest correlation between the dimensions of job burnout to health quality service came from personal achievement dimension, Then emotional and inhuman pressure, in different proportions