دور لوحة القيادة في تحسين مؤشرات أداء البنوك التجارية - دراسة حالة بنك الخليج وكالة غرداية خلال الفترة 2017-2019

Abstract

This study aimed to know the role of the dashboard in improving the Gulf Bank Agency, Ghardaia No. 020, and this during the period from 2017 to 2019, through a case study of the bank’s indicators. In the study we relied on the method of collecting information by asking open questions as well as a group study From the documents we also relied on the theoretical side of the study on the descriptive approach and in the applied side on a case study, and the data was processed using Microsoft Excel 2010 and Word 2010. This study found that it is a positive relationship between the dashboard and agency performance indicators, so that there is good quality documentation for the independent variables (dashboard) and the dependent variable (performance indicators).