Faculty of Social Sciences and Humanities
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Item دور العلاقات العامة في تحقيق الرضا الوظيفي في المؤسسات الخدماتية الجزائرية دراسة إستطلاعية على عينة من موظفي مؤسسة بريد الجزائر وحدة القرارة ولاية غرداية(جامعة غرداية, 2022) التونسي, داودي; آسيا, بوخاريThe aim of this study is to know the role of public relations in achieving better job satisfaction for employees in Algeria Post Ghardaia, and to know the factors influencing the achievement of that satisfaction, then to identify the methods adopted to achieve and influence it. The study was based on the descriptive and analytical approach, the study was conducted on the workers of Algeria Post office unit Guerrara - Ghardaia, whose number is 19 workers, the observation tool was used during the first survey process and the questionnaire was distributed to the workers, from which fifteen forms were answered. The most important results of this study were: *Public relations have an important role in raising and maintaining the level of familiarity between employees. *Public relations contribute to the organization of cooperative projects and joint celebrations in the institution. *One of the most important factors that affect the level of job satisfaction of employees in the organization is the nature of the relationship between the employees themselves، and good pay. *One of the most important methods that public relations rely on in activating job satisfaction is the distribution of working hours fairly and the distribution of tasks according to scientific qualification and incentives. *Public relations proposals in the institution are not taken into account.Item دور التكنولوجيا الحديثة في تطوير أداء الخدمات الإلكترونية دراسة مسحية لعينة زبائن القباضة الرئيسية لمؤسسة بريد الجزائر بغرداية(جامعة غرداية, 2021) جهاد, جقاوةThis study aims to identify the extent to which modern technology facilitates postal services by the State of Ghardaia by providing its services represented in : the Foundation’s website and « gold card » services, In order to reach the objectives of the study, the descriptive curriculum and case study were based on the electronic questionnaire tool. The study community is one of the main holding clients of Algiers Post in Ghardaia, Where 72 questionnaires were distributed, A total of 68 questionnaires were returned or 94,44%, and the data obtained was analyzed using the statistical program (SPSS) in 20 and 25 copies. After theoretical and applied study of the subject matter, the following findings were reached : - The use of modern technology including electronic services, overcomes most important problems and difficulties. - Useing electronic services at Algiers Post works to reduce costs and working procedures. - Algiers Post Corporation in Ghardaia is seeking to simplify the procedures for the use of modern technology. - The use of modern technology has an impact on the performance of electronic services at Algiers Post in Ghardaia. - Algiers Post Corporation in Ghardaia seeks to manage its electronic services by keeping pace with the developments of modern technology.Item دور تكنولوجيا الاتصال الحديثة في إدارة السمعة الالكترونية دراسة حالة مؤسسة بريد الجزائر فرع ولاية غردابة(جامعة غرداية, 2019) حمزة, الفاطمي; اسيا, طرباقو